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Processing of personal data

According to the Personal Data Protection rules, the user herewith authorizes his/her personal data provided through the different forms, to be incorporated into the files and data processing under responsibility of CASA BATLLÓ, S.L.U., with domicile at Pg. de Gràcia nº 43, 4º, 08007 Barcelona, being the contact details of the Data Protection Delegate dpd@casabatllo.cat, and particularly:

If the data are provided through the NEWSLETTER forms or by accepting the sending of communications: these data will be processed by CASA BATLLÓ, S.L.U. and incorporated into the files related to the sending of Commercial communications. These data will not be transferred to third companies and will be conserved as long as the user does not express his/her wish not to receive further communications.
If the data are provided in the online ticket purchase process available on this website, as detailed in CONDITION 15, and are managed and processed by the Clorian platform once the user’s undoubted authorization has been obtained and are assigned to CASA BATLLÓ, S.L.U. so that it can manage the service of tourist visits. The data processed by CASA BATLLÓ, S.L.U. are incorporated into the CULTURAL VISITS file. These data are not communicated to third parties and will be conserved during the period of five years to meet the tax responsibilities that could exist.
If the data are provided in the online purchase process available on this website, the data will be processed by CASA BATLLÓ, S.L.U. incorporating his/her data in the file of E-STORE CLIENTS, in order to manage the purchase process made by the customer. Only the identification data designated in the delivery address process will be communicated to the courier company chosen by CASA BATLLÓ S.L.U. and will be conserved during the period of five years to meet the tax responsibilities that could exist.
If the data are provided through the Invitation forms, these data will be processed by CASA BATLLÓ, S.L.U., in order to manage the invitations delivered and related activities. These data are not communicated to third parties and will be conserved during the period of five years to meet the tax responsibilities that could exist.
If the data are provided through the forms to register in the Casa Batlló Affiliate Program, these data will be processed by CASA BATLLÓ, S.L.U., in order to manage the participation of the users in said Affiliate Program, being processed in the Affiliates file. These data are not communicated to third parties and will be kept as long as the user maintains the status of affiliate and during the period of five years to meet the fiscal responsibilities that could be derived in respect of the payments that have been made.
In any case, the user can indicate the revocation of the given consent, as well as exercise the rights to access, rectification or suppression, the limitation of treatment or opposition, as well as the right to the data portability. The practice of such rights have to be done (i) by sending an email to the address dpd@casabatllo.cat, indicating in the email subject “CASA BATLLÓ, S.L.U. – Processing of personal data “; or (ii) by sending a letter to CASA BATLLÓ, S.L.U., established in Pg. de Gràcia, nº 43, 08007 Barcelona, indicating “CASA BATLLÓ, S.L.U. – Processing of personal data ” on the envelope.

Additionally, the user can file a complaint before the Spanish Data Protection Agency, or contact the Data Protection Delegate of CASA BATLLÓ, S.L.U. through the e-mail address dpd@casabatllo.cat, to solve any questions regarding the processing of data.

Cookies policy

We inform that in order for the websites www.casabatllo.es, www.casabatllo.io, press.casabatllo.es, events.casabatllo.es, www.simboliccasabatllo.com and www.casabatllo.cnto function properly, as well as in order to offer a more personalised service to website users and for other purposes set out below, the browsing system uses certain browsing data (“cookies”).

Cookies are small text files that the web browser saves when you browse websites and applications. They can obtain the details of the IP address that the computer uses to connect to the website, the URL address of the requested website, the time of the connection and other parameters regarding the operating system of the users computing environment. This information is collected to identify the session in order to facilitate the analysis of the website. CASA BATLLÓ, S.L.U. uses technical cookies on its website that are strictly necessary for the provision of certain services offered on the website, as well as analytical cookies that serve to allow the behaviour of all users to be monitored and statistically analysed, and behavioural cookies (for the management of the advertising spaces based on the specific profile of the user and interaction of the various third-party and persistent cookies).

CASA BATLLÓ S.L.U. uses the following cookies, all of which are persistent cookies:

Own cookies: controlled and managed exclusively by CASA BATLLÓ S.L.U., without any third party’s intervention, for ensuring the proper operation of the webpage and being solely for technical purposes, without it being possible to obtain information on the users in any case.
Third-party cookies: offered by and related to third parties, which are the publishers of the services of the following suppliers:
A) Analytical cookies:
Google Analytics: http://www.google.com/intl/ca/policies/privacy
Inspectlect: http://www.inspectlet.com/legal
YouTube (statistical purposes): https://www.google.com/policies/privacy/
Vimeo (statistical purposes): https://vimeo.com/cookie_policy
B) Behavioural cookies:
Adinton: http://www.adinton.com/es/politica-de-cookies
Clorian: https://www.clorian.com/politica-de-cookies/
Facebook Pixel (advertising purposes): https://www.facebook.com/policies/cookies/
Further information on them can be obtained on their websites, following the links indicated above.

In any case, and according with the Personal Data Protection regulations, by accepting the cookies conditions the user hereby authorizes that the personal data provided through these cookies will be treated and incorporated into a marketing file, falling under responsibility of CASA BATLLO SLU, domiciled at Pg. de Gràcia nº 43, 4º 08007 Barcelona.

The purpose of this treatment is to manage the information obtained through these cookies. These data will be transmitted by the companies managing these cookies and will be kept according to the parameters stipulated by them.

In any case, you can indicate the revocation of the given consent, as well as exercise the rights to access, rectification or suppression, the limitation of treatment or opposition, as well as the right to the data portability. The practice of such rights have to be done (i) by sending an email to the address: info@casabatllo.cat, indicating in the email subject “CASA BATLLÓ, S.L.U. – Processing of personal data “; or (ii) by sending a letter to CASA BATLLÓ, S.L.U., established in Pg. de Gràcia, nº 43, 4º, 08007 Barcelona, indicating “CASA BATLLÓ, S.L.U. – Processing of personal data ” on the envelope.

Additionally, the user can file a complaint before the Spanish Data Protection Agency, or contact the Data Protection Delegate of CASA BATLLÓ, S.L.U., to solve any questions regarding the processing of data, by getting in touch through the e-mail address info@casabatllo.cat.

Users are informed that the supplier companies may transmit this data to third parties when required by law, or when these third parties process the data on their behalf, but they will not associate the users IP address with any other data collected, and therefore they will do so completely anonymously.

To refuse or delete these cookies, you can view the instructions indicated in each of the aforementioned cookies. In any case, the user can enable the option of their own browsing system not to allow the installation of cookies; although in no event will Casa Batlló be responsible for any incorrect functioning of the services offered by this website as a result of cookies being disabled.

Users can delete cookies from the web browser they are using on their own device, although disabling cookies may result in the website not functioning correctly. The steps to be followed in the most common web browsers are as follows:

Microsoft Internet Explorer, in the Tools menu → Internet Options → Privacy → Settings.
Firefox, in the Tools menu → Options → Privacy → Cookies.
Chrome: Settings → Show advanced settings → Privacy → Content settings.
Safari: Preferences → Security.
For further information on cookies and how to disable them according to your browsing system, you can consult the following links:

Www.aboutcookies.org and http://www.aboutcookies.org/Default.aspx?page=1

Otherwise, and with CASA BATLLÓ S.L.U. having informed users of the use of cookies without them being disabled, it is understood that the user has given their consent for data processing to be performed by Google in the manner set out in this notice and for the purposes described herein.

For any questions or comments, users can contact CASA BATLLÓ S.L.U. through its customer service channels.

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